Ecommerce Assistant

Manila, Metro Manila
Work Type: Full Time

Job Description:

  • Overall management of online channels (Shopee and Lazada) including customer communications

  • Answer inquiries and provide excellent customer service through chat software and emails.

  • Use on-page and off-page marketing tools to boost online store sales.

  • Come up with content like descriptions and photos for the posts.

  • Strategize and implement marketing campaigns and activities to boost and generate sales

  • Contact and negotiate with clients to address inquiries and store improvement

  • Contribute to team effort by accomplishing related results as needed.



  • Candidate must possess at least Bachelor's/College degree in Business Studies/Administration/Management, Commerce, Mass Communications, or equivalent.

  • Must have experience in handling online store operations (both Lazada and Shopee)

  • Excellent communication skills and customer service skills

  • We also consider undergraduates who have previous related experience.

  • Business-minded and good at creating selling strategies.

  • Able to handle customers well.

Company Intro:

Klaiya Digital Solution is a digital consultant that specializes in Inbound performance marketing, website strategies & development, E-Commerce solution and ERP software implementation.  We are the center of excellence that helps businesses establish and develop their online presence. With a pool of Marketing Gurus and Out-of-the-box creatives, we are certainly one of the best digital marketing solution providers in the Philippines.

Company Profile: 
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