Job Summary: As a Store Manager, you will be responsible for overseeing all aspects of store operations to ensure profitability, customer satisfaction, and a positive work environment. Your primary goal will be to drive sales, manage inventory, and lead a team of retail associates to deliver exceptional service and achieve business objectives.
Key Responsibilities:
- Lead and motivate a team of retail associates to deliver outstanding customer service and meet sales targets.
- Implement strategies to drive sales growth and increase profitability, including merchandising, promotions, and upselling techniques.
- Create and maintain a welcoming and visually appealing store environment that reflects the brand image.
- Train and develop staff on product knowledge, sales techniques, and operational procedures to enhance performance and promote career growth.
- Conduct regular performance evaluations, provide constructive feedback, and address any performance issues in a timely manner.
- Ensure compliance with company policies, procedures, and safety standards to maintain a safe and secure work environment.
- Handle customer inquiries, concerns, and complaints promptly and effectively, striving to resolve issues to the customer's satisfaction.
- Collaborate with the operations manager to implement corporate initiatives, communicate store performance, and contribute to strategic planning.
- Prepare and analyze sales reports, budget forecasts, and other operational metrics to identify areas for improvement and make data-driven decisions.
Qualifications:
- Previous retail management experience.
- Strong leadership and communication skills.
- Knowledge of inventory management and sales techniques.
- Flexible schedule availability.
Benefits:
- Excellent company culture
- Free accommodation & Devices program
- High incentive program
- Stock Option Program
- Work with local & international brands
Company Intro:
Klaiya is a advertising agency specialize in brand & performance marketing, , E-Commerce Services & Influencer Marketing . We are the center of excellence that helps businesses establish and develop their online presence & brand awareness. With a pool of Marketing Gurus, E-Commerce Experts and Out-of-the-box creatives, we are certainly one of the leading digital marketing solution providers in the Philippines.
Brand We've worked with:
Nestlé | Unilever | URC | Monde Nission | Del Monte
Mega Prime Food | Xiao Mi | Infinix | Unilab | Lock&Lock